At the 2023 Vizient Connections Summit, Cook Medical won the Vizient Supply Assurance Supplier of the Year Award. This award demonstrates Cook’s transparency and commitment to communication during the supply chain process with healthcare organizations that are customers of Vizient, the largest provider-driven healthcare performance improvement company in the country.
Each year, the Vizient Supply Assurance Supplier of the Year award goes to a company that has demonstrated flexibility, innovation and distinction in ensuring uninterrupted supply of products and supplies directly or indirectly impacting Vizient customers’ ability to provide patient care. These suppliers also have active and comprehensive participation in Vizient’s supply assurance programs or initiatives.
“The last several years have shown massive shifts in supply chain for industries all over the world. This award is an honor to get at any time, but considering the pandemic and many other factors, this award is especially meaningful,” said Ross Harvey, Cook’s vice president of global supply chain. “We can’t control everything that goes on in the world, but we can focus on the things we have control over. We can communicate transparently. We will continue finding ways to improve our processes so we can make products increasingly accessible to physicians and patients across the country.”
Cook has made several efforts that contributed to the winning of this award, including:
- The Customer Portal. Cook created a customer portal, which makes the ordering experience more convenient and efficient for customers.
- The Supplier Risk Dashboard on the customer portal. This helpful feature shows customers what locations around the world their products are manufactured in and what risk exists to the components that go into making those products. Using that information, customers can see what countries the materials are coming from to maintain a steady supply for their patients. Cook won an HIRC Transparency Badge for this dashboard and the data it provides.
- A biweekly report on the portal called the “Global Supply Chain Disruption Dashboard” for customers that shows any potential supply chain disruptions for Cook Medical.
- Active participation in Vizient’s Supply Assurance and Domestic Sourcing programs.
To learn more about the advantages of partnering with Cook Medical, see our supplier information.