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Our Ethics & Compliance program grew from founder Bill Cook’s strong opinion that you should treat others the way you would like to be treated. In fact, everything Cook has done since day one has been based on one simple thought: Do the right thing.
When the company got too big for Bill to explain his philosophy in person to everyone, he wrote it down. These days, we have an active Ethics & Compliance team and program that will help carry the company culture on to future generations of employees.
The physician-patient relationship is sacred. This relationship should be supported but not interfered with. We have a responsibility to protect the patient’s right to quality care, access to information, and privacy.
We believe customers deserve a strong partner who treats them fairly and honestly. This applies to clinicians as well as our distribution partners and supply chain customers.
We consider our distribution partners, doing business on behalf of Cook, to be extensions of our company. To represent Cook, distributors must conduct business honestly and ethically, follow Cook’s Policy & Guidance documents, and adhere to applicable anti-bribery laws and industry best practices around the globe.
We work openly, honestly, and transparently with government agencies. We are not afraid to speak up when we think something should be done differently in the interest of patients and progress.
Being a strong community partner is good for the local community, good for local business, and good for our own employees. We contribute more than money; we give time, leadership, thoughts, and ideas.
We are driven by personalities and passion, not egos. We treat our employees fairly and ask that everyone at Cook accept responsibility for their own successes and failures.