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Healthcare Business Solutions


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Feature Get the data right, first time
Case Study Saving healthcare costs through real-world partnerships

Using GS1 Standards

We think standards make sense for healthcare and for our business. Standards help improve patient safety and the supply chain.

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E-commerce

E-commerce is a more efficient, lower-cost way to do business. It's one of the many ways we're working to build a better supply chain and help healthcare do more with less.

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Doing more with less: real-world success

Read how our partnerships with customers have created significant improvements in how we do business together.

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Customer Support

Cook offers several tools to help you find what you need. You can search for information about products, reimbursement, ordering, and returns.

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Latest News

November 22nd, 2017

Get the data right, first time. In the latest edition of National Health Executive (NHE) magazine,  Hamish Macdonald, corporate account executive for Cook Medical and Mat Oram, director and co-founder of AdviseInc, share their perspectives on how focusing on good practice and improved data management between the main stakeholders can play a crucial role in…


November 10th, 2017

We met with Laura, a corporate tender executive for Cook Medical’s Healthcare Business Solutions (HBS) team, to learn more about her Cook story. How long have you been with Cook? I have been working with Cook for 22 years. During my first 10 years I worked in the tender department in the Cook Italia office….


September 26th, 2017

  We met with Paula, a project manager for Cook Medical’s Healthcare Business Solutions (HBS) team, to learn more about her Cook story.   How long have you been with Cook? I’ve worked for Cook Medical for close to eight years now, initially as a customer service manager in the European Shared Service Centre in…


September 22nd, 2017

Lean tools can foster efficient customer supplier partnerships. In the latest edition of National Health Executive (NHE) magazine Paula Culliton,LSS Black Belt and project manager with Cook Medical explores how NHS procurement departments and their suppliers have much to gain from adopting an end-to-end, collaborative approach in their shared supply chain processes. Read the full…


September 8th, 2017

We talked with Philippe, a Cook Medical corporate account executive (CAE) in France, to learn more about his Cook story. How long have you been with Cook? In September, I’ll have been with Cook for seven years. I started as a CAE in France. At the time, the CAE role was a new role in…


July 6th, 2017

We talked with Claudia, a Healthcare Business Solutions (HBS) manager, to learn more about her Cook story. How long have you been with Cook? I started with Cook in January of 2008 in Cook Austria. I became a corporate account executive (CAE) and, since 2014, I have been the HBS manager for the DACH market…


June 19th, 2017

We chatted with Peter, a corporate account executive (CAE) for Cook to learn more about his Cook story. How long have you been with Cook? I’ve been working with Cook for 14 years. For eight years, I was a sales representative for Cook’s critical care, surgery, and endoscopy divisions. After working at Cook as a…


May 18th, 2017

We chatted with Margarita, a corporate tenders executive (CTE) for Cook, to learn more about her Cook story. How long have you been with Cook? I have been with Cook since 1981: 36 years. When I started in 1981, there were only two Cook employees in the Cook office in Spain: myself and the general…


March 20th, 2017

Peter Hogarth started his career in nursing, specialising in paediatrics, and now works as a corporate account executive with Cook Medical’s HBS team in the UK. In the latest edition of National Health Executive (NHE) magazine he shares his thoughts on how suppliers can support trusts in generating savings while maintaining efficiency. Read the full article here.


March 20th, 2017
Martin Matkin, Cook Medical Director of HBS in Europe

The height of the fax machine came in the 1980s1. Almost 40 years later, new, more efficient ways to communicate, such as electronic data interchange (EDI), have been developed. Back in April 2016, we first took a look at the methods—EDI, email, phone, fax—through which our customers prefer to place orders. A year has passed…


March 20th, 2017

In a time when healthcare  is under tremendous pressure to reduce the costs and deliver efficiency, we think working together is more important than ever. Read how our partnerships with customers have created significant improvements in how we do business together.   Bradford Teaching Hospitals NHS Foundation Trust When a new head of procurement started in Bradford Teaching…


March 20th, 2017

The situation Like all NHS Trusts, Royal Berkshire NHS Foundation Trust was tasked with achieving annual cost savings. As a major supplier, Cook Medical was asked to explore ways to support the trust’s savings agenda. Although the trust’s endoscopy unit manager and Cook’s endoscopy division sales representative had a strong clinical relationship, this was the first time…


March 20th, 2017

The situation Health spending in Austria continues to rise, and hospitals are highly motivated to improve cost-efficiency. The LKH University Hospital Graz is no exception. Cook Medical has supplied LKH-University Hospital Graz with products for many years. However, Cook and the hospital’s business managers had not worked together very closely. A member of Cook’s Healthcare…


March 20th, 2017

The situation When a new head of procurement started in Bradford Teaching Hospitals NHS Foundation Trust in 2012, he was tasked with delivering substantial savings back to the trust. He knew this task would require more than just cutting deals on line-item product pricing. He planned to approach relationships with suppliers differently and save costs by creating…


March 20th, 2017

The situation The chief procurement officer at Guy’s and St Thomas’ NHS Foundation Trust in London was looking for new ways to save costs in the supply chain through more strategic relationships with suppliers. Historically, supplier relationships were focused on unit price and the trust wanted to pursue wider process efficiency opportunities and structured clinical…


February 7th, 2017

How can we work together to improve healthcare procurement and supply chain? Let’s put a renewed focus on improving how procurement professionals and suppliers work together. At the end of 2016 during the annual Health Care Supply Association (HCSA) conference, attendees participated in a Cook Medical workshop where they provided feedback on ways we can work…


November 21st, 2016
I was asked by my colleague, Martin, to write about my perspective and experience with the annual HCSA conference in Harrogate, U.K. Upon thinking back on the recent conference, I was struck by how similar the challenges healthcare faces globally are. These challenges include the global healthcare absolutes, the unique opportunity procurement has to advance healthcare, and the need to work together to serve patients in the future.

By: Dave Reed, Vice President of Operations, Vice President of Healthcare Business Solutions for Cook Medical U.S. I was asked by my colleague, Martin, to write about my perspective and experience with the annual HCSA conference in Harrogate, U.K. Upon thinking back on the recent conference, I was struck by how similar the challenges healthcare…


October 20th, 2016

On 31 October 2016, Cook Medical will implement a change to the unit of measure (UOM) for some products. We are making this UOM change in order to align the packaging quantity with the order unit and quantity. To learn how this change could affect your facility, please find your country in the list below…


June 27th, 2016
Martin Matkin, Cook Medical Director of HBS in Europe

We held our second Tweet Chat on Wednesday, June 15th. The diversity of the answers we got to our kick off question ‘How are you currently working with suppliers?’ shows the different factors that are affecting procurement professionals and how they can operate within the NHS. I’ve summarised the main points below, but check out…


June 13th, 2016

“How and why should suppliers and their customers work towards perfect orders? Using the perfect order as a collaborative tool can significantly improve the effectiveness of a business relationship, bringing value and improved efficiencies to both trading partners.” In the latest edition of National Health Executive (NHE) magazine, Teresa Marnane Director of Customer Operations and Distribution…


June 1st, 2016

Last year we hosted our first Tweet Chat on how procurement and suppliers can find solutions that allow them to maximise efficiency and explore the opportunities and barriers to achieving efficiencies with less resources. This time we are looking at how working together improves the supplier-procurement-clinician relationship. Join me live on Twitter Wednesday, June 15th at…


April 11th, 2016

E-commerce can help improve patient safety, drives efficiency, removes cost and helps customers and suppliers manage their inventory. Surprisingly as the table below shows ordering through fax, post and phone remains the way hospitals prefer to order in Europe. But why is this? In the UK there is a government supported e-procurement agenda, while in…


January 12th, 2016
Martin Matkin, Cook Medical Director of HBS in Europe

As the New Year celebrations fade and 2016 starts, it is a good time to consider how we should approach our business goals for the coming months while building on last year’s successes. Our goal as an HBS team for 2016 is to continue to help our customers achieve their efficiency goals, either through starting the discussion or working on ongoing projects. Creating a more efficient procurement process is increasingly being identified as a key strategy for healthcare providers to reduce costs.


December 4th, 2015

In April 2016, we will be removing a redundant, short barcode from our product labels. To learn how this change could affect your facility, please find your country in the list below and select your language.


December 3rd, 2015

‘Passionate about procurement’ was the theme of this year’s HCSA conference. And there was passion: passion for the NHS, where it is headed and how it should be directed; passion about patient care and supporting Health Care Professionals (HCPs); and passion figuring out how procurement can collaborate, save and improve.


November 10th, 2015

At the annual HCSA conference this year we will be hosting a panel session on how suppliers can help trusts become more efficient in their procurement processes. The panel will be made up of a selection of healthcare professionals involved in the procurement process and it will be facilitated by Mr. Steve Vandyken, Director of Procurement and Supply Chain at University Hospital Southampton NHS Foundation Trust. Our goal is to show how the various parties in the procurement process can utilise suppliers and each other to achieve efficiencies.


September 25th, 2015

Hamish Macdonald is a corporate account executive for Cook Medical. He works with procurement and supply chain teams in trusts across the southern half of the UK. In the recent edition of NHE, he shared his thoughts on how knowing your supplier’s capabilities can enhance the supplier-customer relationship and its outcomes.   Click on image…


August 21st, 2015

Here we are: The launch of a new Cook Medical website specifically for the EU! I’ll be using this platform to share thoughts on the business side of healthcare on a regular basis and to generate discussion, comments, and feedback about how our customers view the landscape and how they are handling modern healthcare challenges….


July 22nd, 2015

Peter Hogarth is a corporate account executive with the HBS team in Europe. He oversees the day-to-day management of customer accounts in the UK, Ireland and the Netherlands. Peter sat down with National Health Executive magazine to give readers an insight into his role and share some tips on having productive supplier-procurement relationships. Click on…


July 22nd, 2015

One of the most important things I do on a regular basis as director of Healthcare Business Solutions in Europe is listen and talk to our customers. And what better way to encourage discussions with customers than to host an open forum where they can share ideas and discuss the best pathways forward. So last…


June 4th, 2015

In the March/April edition of National Health Executive, Andy McMinn, head of procurement and logistics at Plymouth Hospital NHS Trust discusses making excellence in procurement mainstream in the NHS.  He also praises innovative supplier partnerships, like those with Cook Medical, that are based on mutual trust and mutual outcomes. Click on image to read the…


March 16th, 2015

A recent article in National Health Executive (NHE) discussed Leeds Teaching Hospitals NHS Trust’s efforts to introduce e-enablement across procurement and supplies. The trust’s goal is to create a more efficient procurement process and reduce costs. Efficient procurement is becoming a priority for many NHS trusts as pressure builds to decrease costs without sacrificing the quality of…


February 23rd, 2015

In recent months, Cook Medical and Guy’s and St. Thomas’ NHS Foundation Trust have approached their supplier/provider relationship differently in order to improve their procurement and inventory processes. That partnership, a success in many ways, was recently featured in National Health Executive, the UK’s leading healthcare business publication. Check out the featured piece below titled…


February 5th, 2015

Healthcare is a massive industry with lots of moving parts and wide-ranging stakeholders, focusing on one simple goal: looking after the patient. It’s the reason we are all here. Even areas of the industry that may seem to be removed from patient care, such as procurement, play a crucial role in meeting that goal. Recently,…


February 5th, 2015

Data standards are becoming a hot topic in the UK healthcare community as people begin to recognise that improving the procurement process can reduce costs across the system. As pressure increases to reduce the cost of healthcare without compromising patient outcomes, data standards become a more relevant and significant solution. Recently, Cook’s chief information officer,…


October 23rd, 2014

  The Health Service Journal (HSJ) and Cook Medical recently organised a workshop in best practice in procurement in the NHS. Procurement chiefs from across from major UK Trusts discussed how their departments were evolving to meet the financial and structural challenges in the NHS and how a collaborative model around clinical engagement was required….


July 17th, 2014

Procurement matters. Great products don’t mean much if they can’t get to the right patient at the right time. At Cook, we care as much about procurement as we do about creating high quality products. We’ve been working with our customers to improve the procurement process, and we think organizations that are doing it well…


June 29th, 2014

Is knowledge sharing and informed decision-making a utopian healthcare provider/supplier relationship or an achievable necessity? Martin Matkin, director of Cook’s Healthcare Business Solutions team in Europe and Ali Ali, head of procurement at Bradford Teaching Hospitals NHS Foundation Trust know such relationships are both achievable and necessary. Cook and Bradford worked together to improve catalogue…


June 13th, 2014

Did you know only 7.5% of an EU country’s healthcare budget on average is spent on medical devices*? Even still, some procurement teams across the United Kingdom and beyond are tasked daily with driving down their supplier’s prices rather than using their capabilities, contracts, and experience to better their patient care. At Cook Medical, we understand…


June 8th, 2014

Recently the National Health Service (NHS) in the UK announced a new e-procurement strategy, as part of their cost savings initiatives to reduce non-pay expenses by £1.5 billion by 2015-2016. At Cook Medical, we also think e-procurement makes sense. It reduces errors in customer orders and customer service. It saves time and money across the system….


May 28th, 2014

National Health Executive (NHE), one of the top healthcare publications in the United Kingdom, recently featured Cook Medical and one of our customers in a timely piece about NHS e-procurement strategy and partnering with suppliers. Working closely with Bradford Teaching Hospitals NHS Foundation Trust gave Cook’s HBS team an opportunity to pilot new supply chain…

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